Terms and Conditions
Last Updated: 28/3/2025
Welcome to Marketplace Medical and Skin Clinic (“MMSC,” “we,” “us,” or “our”). By accessing or using our website, services, or facilities, you agree to comply with the following terms and conditions. Please read them carefully.
1. General Terms
1.1 These Terms and Conditions govern your use of MMSC’s website and services.
1.2 We reserve the right to modify or update these terms at any time without prior notice.
1.3 By continuing to use our services, you accept any revised terms.
2. Medical Services
2.1 MMSC provides general medical and skin care services by qualified practitioners.
2.2 Our services do not replace emergency medical treatment. In case of a medical emergency, call 000 immediately.
2.3 Any medical advice given is based on your consultation and medical history.
3. Appointments & Cancellations
3.1 Appointments can be booked online, by phone, or in person.
3.2 We require at least 24 hours’ notice for cancellations or rescheduling.
3.3 Late cancellations or missed appointments may incur a cancellation fee.
4. Fees & Payments
4.1 Consultation fees and treatment costs are outlined on our website or can be provided upon request.
4.2 Payments must be made at the time of the appointment unless otherwise agreed.
4.3 Medicare and private health insurance rebates may be applicable where eligible.
5. Patient Responsibilities
5.1 You must provide accurate personal and medical information.
5.2 You are responsible for following medical advice and prescribed treatments.
5.3 Any abusive or inappropriate behaviour towards staff or practitioners will not be tolerated.
6. Privacy & Confidentiality
6.1 MMSC complies with Australian Privacy Laws to protect your personal and medical information.
6.2 Patient records are confidential and will not be shared without consent, except as required by law.
6.3 Our Privacy Policy outlines how we collect, store, and use your information.
7. Website Use
7.1 The content on our website is for informational purposes only and should not replace medical advice.
7.2 We do not guarantee that our website will always be available or error-free.
7.3 Unauthorised use or reproduction of our website content is prohibited.
8. Limitation of Liability
8.1 MMSC is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
8.2 We do not guarantee specific medical outcomes from our treatments or consultations.
9. Governing Law
9.1 These Terms and Conditions are governed by the laws of Australia.
9.2 Any disputes will be handled in accordance with Australian legal procedures.
10. Contact Information
For any queries regarding these Terms and Conditions, please contact us at: Marketplace Medical and Skin Clinic
99-103 Broadwater Ave Hope Island QLD 4212
Email:reception@mmsc.com.au
Phone: 07 5510 9222
By using our services, you acknowledge that you have read and agreed to these Terms and Conditions.
